Annoying

I downloaded this app two years ago and bought diaro pro. I tried to synchronize it for the online version and it worked .. At least for the text but not for the pictures. Fair enough. Now I try to download the whole thing on my new phone but cannot sync anything. I emailed the costumer service who is not really friendly or helpful and tell me I didnt even purchase it. Well thanks

Zaphira loves Colorado about Diary, Journal, Notes - Diaro, v1.2.3